"Management is doing things right; leadership is doing the right things." Stephen Covey
In the unique vertical of timeshares and guest service operations, there are those that "re-sell" attraction tickets. For years the only way to do this was by purchasing hard tickets from whole sellers or if your volume was high enough the attraction themselves.
Tuesday, October 29, 2013
Monday, October 21, 2013
Are you trying to maintain control in absentia?
1) When your there
2) The evil twin when your not there
Many operations suffer with this when running multiple locations selling theme park and attractions tickets. Managing inventory is asking for trouble but now today’s theme parks tickets often provide web portals to place orders for their re-sellers to purchase turnstile tickets.
This can seem very convenient but also offers some significant challenges once you get past one computer placing these orders.
Thursday, October 17, 2013
Employee Theft- Are you safe?
The statics are just amazing...3 out of 4 of your employees have already stolen from at least once, and at least one of the will steal from you again.
The fact is business just cannot absorb this rate of loss and stay in business. The facts are employees and managers alike will find loop holes in your processes and will steal from you.
Subscribe to:
Posts (Atom)